lóu

Frequency star
  1. floor, storey (of a building)
  2. building, multi-storey structure
  3. upstairs

Counter: 「層」“一層樓”。 See also Frequency star.

我家住在十二樓,電梯壞了真痛苦。

I live on the twelfth floor, so it's really painful when the lift breaks down.